CONDITIONS

I INFORMATION ON DISTANCE SELLING AND THE CONCLUSION OF CONTRACTS IN ELECTRONIC COMMERCE

RIGHT OF CANCELLATION

You have the right to cancel this contract within 14 days without giving reasons.

The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must contact us (Refinedsociety email; support@refinedsociety.store; by means of a clear statement (e-mail). Email).

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

CONSEQUENCES OF REVOCATION

For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days has expired. You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

NON-EXISTENCE OR PREMATURE EXPIRY OF THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

APPENDIX: SAMPLE CANCELLATION FORM

(If you want to cancel the contract, please fill out this form and send it back.)

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)
Name of consumer(s):
Address of the consumer(s):
Date:

To make the cancellation process easy, please feel free to contact our support team:

Email support@refinedsociety.store

1 VOLUNTARY RIGHT OF RETURN

We do not offer an extended voluntary right of return beyond the 14-day statutory right of withdrawal.

2 AVAILABILITY

Products that are not available are not displayed in the online shop or are marked “SOLD OUT”. If you have ordered a product that is no longer available due to an error, you will be informed by email immediately after the error is discovered.

3 PAYMENT

Refinedsociety accepts the payment methods listed on the respective offer website and provided for selection by the customer. The customer chooses his preferred payment method from the available payment methods.

Refinedsociety reserves the right to exclude certain payment methods in individual cases. Payment by sending cash or check is not possible. Refinedsociety excludes liability in the event of loss. Bank transfers from abroad may incur bank fees which must be borne by the customer.

Payment for the order must be made within 14 days of receipt of the order confirmation. Refinedsociety reserves the right to cancel the reservation of the ordered items after setting a further written deadline of 14 days for orders without registered receipt of payment.

4 DELIVERY CONDITIONS

The items purchased by the customer will be shipped in accordance with the delivery times stated on the product pages after the payment method has been confirmed or receipt of payment has been registered.

Delivery is made to the delivery address specified by the customer. You will be informed about shipping by email.

5 ACCEPTANCE OF THE GOODS

If a delivery of goods arrives damaged, we would like to ask you to do the following: If possible, report the damaged goods immediately to the shipping service provider's employee and document the degree and extent of the damage. Otherwise, it is almost impossible to settle the damage if the contents of the package are damaged. You can refuse to accept damaged goods.

Any rights and claims of the customer - especially the buyer's legal rights in the event of defects in the (purchased) item - remain unaffected by the above regulations.

6 RETENTION OF TITLE

We reserve ownership of all goods delivered by us until full payment has been made. In order to assert our retention of title, we are entitled to demand the immediate return of the reserved goods, excluding any right of retention, unless these are legally established or undisputed counterclaims.

7 WARRANTY

When you purchase goods, you have statutory liability rights for the goods. As a customer, you therefore have the right to assert warranty rights in the event of defects in the item, subject to the following regulations.

We are not the manufacturer of the goods we supply. In the event of claims under the Product Liability Act, we will contact the manufacturer in your interest. Please report any complaints to us by sending an email to support@refinedsociety.store

There is no warranty for damage caused by improper handling or use of the goods by the customer. The same applies to a so-called intentional wear.

If the purchased item is defective, the customer is entitled to subsequent performance if and to the extent that the requirements of the statutory provisions regarding rights in the event of defects are met.

As part of the subsequent performance, consumers have the choice of whether the subsequent performance should take place either through repair or replacement delivery. However, Refinedsociety is entitled to refuse the chosen type of supplementary performance if this is only possible with disproportionate costs and the other type of supplementary performance does not result in significant disadvantages for the consumer.